Earning Points is Easy!
Frequently Asked Questions
1. What is Collin Street Member Center?
Collin Street Member Center is a free loyalty program for members of collinstreet.co. The members are able to earn and redeem points.
2. What is the difference between V1, V2, V3 and V4?
As you collect more points, your status will be upgraded to a higher loyalty tier automatically. The higher the tier, the more available benefits.
When your purchase history is more than RM 500, you will be enrolled into the “V2 – Premier” tier.
When your purchase history is more than RM 2,000, you will be enrolled into the “V3 – VIP” tier.
When your purchase history is more than RM 5,000, you will be enrolled into the “V4 – Beau Monde” tier.
3. Does my tier status expire?
No, it is based on your accumulated purchase history throughout the years. (unless we shut down ;'( )
1. How do I earn Reward Points?
You can earn Reward Points by participating in activities on collinstreet.co.
Earn 1 point for every RM 1 spent. (V1 – Insider)
Earn 1.5 points for every RM 1 spent. (V2 – Premier)
Earn 3 points for every RM 1 spent. (V3 – VIP)
Earn 5 points for every RM 1 spent. (V4 – Beau Monde)
Earn 10 points when you log in daily.
Earn 1000 points for every friend you tell about Collin Street!
More ways of earning points will be announced soon.
2. When will the points earned from my purchase be available in my account?
Points earned from your purchase will be made available in your account once your order ships.
3. How can I track my total number of Reward Points?
You can view your available Reward Points in your “My Account -> Store Credits”. You can view your current points, as well as the actions that enabled you to earn or redeem points.
4. Do my Reward Points expire?
Your total points will expire in 365 days. These points cannot be reinstated. Our team will remind you of your points’ expiration in emails in advance of their expiration date.
5. What happens to my Reward Points if I return or cancel an order?
If you return or cancel an order, the points accumulated from the purchase will be deducted from your total points balance.
1. What are the benefits?
Reward Points can be used in cart page as discounts for this moment.
2. What are the other benefits?
Reward Points can be used to redeem gifts, clothing, entitled to join competitions, lucky draw, and other services which we will release soon.
3. How long is my Reward Points valid?
Your Reward Points is valid for 365 days from the date of receiving.
4. Can I pair it with other discounts / on-site promotion?
Yes you can, unless stated.
5. How much does 1 point worth?
100 Reward Points is equivalent to RM 1.